Under the National e-Governance Project (NeGP), Ministry of Home Affairs has taken up the project Immigration, Visa and Foreigners Registration & Tracking (IVFRT) as one of the MMPs. This project intends to perk up and upgrade the immigration services. An amount of Rs.1,011 crore has been sanctioned by the Planning Commission for the accomplishment of the project. The key objective of the project is to assist the travellers by developing a safe and incorporated service delivery framework that facilitates legitimate travellers. The MMP is aimed to be delivered through an integrated network of 169 Missions, 77 ICPs (Immigration Check Posts), 5 FRROs (Foreigners Regional Registration Offices), and FROs (Foreigners Registration Offices) in the State/District Headquarters. All these will enable substantiation of the traveller’s identity with the use of biometrics and data scanners and at the same time ensuring efficient sharing of information.
In order to reorganize and integrate the Visa, Immigration and Foreigners Registration and Tracking processes a total of 37 services, including 9 core services, are to be covered under MMP These core services include:
- On-line appointments, application status tracking, feedback and grievance redressal
- Document verification and authentication services to the Mission, Immigration and FRRO
- Effective facilitation of travellers at Immigration
- Facilitation services to the traveller by providing multi-channel access to relevant information and submission of forms
- Visa Issuance service
- Integrated Database of ‘unique case files’ travellers for effective collection and dissemination of traveller information
- Alert generation and dissemination service
- Effective targeted intervention through an integrated approach to profiling, risk assessment and watch-listing
- Inter-agency information and alert sharing services
The whole MMP will be implemented in 2 distinct phases. In the phase I of the project, spanning from April, 2010 to June, 2011, there are plans to establish 2 Missions (Dhaka, Bangladesh (High application volumes / large number of overstay cases/ operational bottlenecks that need to be streamlined) and London, UK), 4 ICPs (Delhi, Mumbai, Kolkata, Haridaspur) and 3 FRROs (Delhi, Mumbai, and Kolkata). Also, 139 e-Passport Reading Machines (e-PRMs) have been procured for installation at the Delhi, Mumbai, Kolkata and Chennai Airport ICPs during the first phase of the project. So far, the computerization and networking of 42 ICPs is progressing satisfactorily, and the hardware has been delivered to 25 ICP sites and a local area network is now in place at 11 other ICPs.
The second phase of the project would likely to cover all other missions in India and abroad. It is expected to take-off from July 2011and is likely to get finished by September, 2014.